Shipping & Returns information.
BIKE.gr ships all over the European Union with a cost per order of 15 euros for 3-5 business days and 25 euros for tbhe next business day.The delivery in Greece is free of charge unless during sales period or during special discount promotions.
When do we deliver
Please note that we aim to dispatch all orders within 2-15 dates. Estimated delivery times are to be used as a guide only and commence from the date of dispatch.
Important information
* All orders require a signature upon receipt.
* We are unable to redirect orders once items have been dispatched.
* Order cut-off times are provided as guidelines only, and do not take into account possible delays caused by payment authorization.
Insurance
BIKE.gr insures each purchase during the time it is in transit for the countries other than Greece until it is delivered to you. We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you. If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and fulfilment by Bike.gr and transfer of responsibility in the same way.
Refounds
You have the right to return products purchased, without penalty and without being obliged to let us know why you wish to return the goods within ten days from the date of the delivery. In this case you only charge the direct cost of returning goods. Returns accepted only if the products you wish to return in the same condition as received, but that they be unsealed or has violated the packaging along with the documents, evidence and retail packaging that came with the product. In case of refund, the refund will be completed within thirty days from the date we receive the products. After 10 days, responsible for any claims made by the official delegations of Greece for the brands they represent, and which cover the warranty that came with your product, a form of problem that may arise.